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REFUND POLICY |
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1 |
Refund for Withdrawal Due to
Non-Delivery of Course: The PEI will notify the
Student within three (3) working days upon knowledge of any of the following: (i) It does not commence the Course on
the Course Commencement Date; (ii) It terminates the Course before
the Course Commencement Date; (iii) It does not complete the Course by
the Course Completion Date; (iv) It terminates the Course before
the Course Completion Date; (v) It has not ensured that the
Student meets the course entry or matriculation requirement as set by the
organisation stated in Schedule A of the Student Contract, within
any stipulated timeline set by CPE; or (vi)
The
Student’s Pass application is rejected by Immigration and Checkpoints
Authority (ICA). |
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The Student should be
informed in writing of alternative study arrangements (if any), and also be
entitled to a refund of the entire Course Fees and Miscellaneous Fees already
paid should the Student decide to withdraw, within seven (7) working days of
the above notice. |
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2 |
Refund for Withdrawal Due to Other
Reasons: If the Student withdraws
from the Course for any reason other than those stated in Clause 2.1, the PEI
will, within seven (7) working days of receiving the Student’s written notice
of withdrawal, refund to the Student an amount based on the table in Schedule D of the Student Contract. |
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3 |
Refund During Cooling-Off Period: The
PEI will provide the Student with a cooling-off period of seven (7)
working days after the date that the Contract has been signed by both
parties. The Student will receive a full refund of the fees already paid less
any consumed fee, administrative fee and bank charges, if the Student submits
a written notice of withdrawal to the PEI within the cooling-off period,
regardless of whether the Student has started the course or not. |
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REFUND TABLE
Maximum Refund,% of the Aggregate Amount of the Fees Paid |
If Student’s written notice of withdrawal is received: |
75% |
More than 60 days before the Course Commencement Date |
50% |
Less
than 60 days, but more than 30 days before the Course Commencement Date |
0% |
Less
than 30 days before the Course Commencement Date |
0% |
After
the Course Commencement Date. If a student has commenced school, there will
be no refund regardless of when notice of withdrawal is given. |